Set up Error

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Set up Error

Postby Tround20121026 » Fri Oct 26, 2012 5:59 am

I get an error when I try to install your Bulk rename utility product (BRU_Setup_WinNTx64.exe). My system is 64-bit Windows 7 sp1 with all the recent updates. The error I get is a pop up 'Error' box which reads:

C:\Program Files\Bulk Rename Utility\BRUhere64.dll
Unable to register the DLL/OCX: RegSvr32 failed with exit code 0x5.
Click Retry to try again, Ignore to proceed anyway (not recommended),
or Abort to cancel installation.

I retried a few times, then aborted. I also deleted the 'BRU_Setup_WinNTx64.exe' file and downloaded another version from alternate location. That new exe version had the same error when I tried to install it.

Then I tried to install using the right click 'Run As Administrator'. That install failed with the same Error pop up window.

Am I doing something incorrectly? Thanks for your time,

Potential future BRU user.
Last edited by Tround20121026 on Fri Oct 26, 2012 4:48 pm, edited 1 time in total.
Tround20121026
 
Posts: 2
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Re: Set up Error

Postby Stefan » Fri Oct 26, 2012 6:51 am

Try to install with admin-rights >> right click the setup >>>> run as admin



Search for "UAC" and "elevated admin rights" for more
Stefan
 
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Joined: Fri Mar 11, 2005 7:46 pm
Location: Germany, EU

Re: Set up Error

Postby Tround20121026 » Fri Oct 26, 2012 7:08 am

Thanks Stefan, your input. I do have admin rights on my computer. I am administrator. There must be some other thing I'm diong incorrectly.

oh.. I re re read your post Stefan. I just now did try the right click 'run as admin'. I got the same error as before.
Tround20121026
 
Posts: 2
Joined: Fri Oct 26, 2012 5:50 am


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