BRU 3.0.01 Hangs on folder

Post any Bulk Rename Utility support requirements here. Open to all registered users.

BRU 3.0.01 Hangs on folder

Postby silverbullet » Sun Jan 15, 2017 10:58 pm

When I navigate to folders on a mapped drive BRU hangs. I have a drive mapped to Z:. I can get to Z: just fine, but when I go to any of the subfolders within Z: it hangs and never regains functionality so I have to terminate the process in Task Manager. I have tried this on a couple different computers and it reacts the exact same way. The network is not the problem as I have blazing fast file transfers since the network is all 1Gb/s ports and switches. Any suggestions on how to resolve this or if there is anything you need from me to track down this issue?

Thanks!
silverbullet
 
Posts: 2
Joined: Sun Jan 15, 2017 10:45 pm

Re: BRU 3.0.01 Hangs on folder

Postby Admin » Mon Jan 16, 2017 12:17 am

Hello, are there large zip files in the z:\ drive ? thanks
Admin
Site Admin
 
Posts: 1464
Joined: Tue Mar 08, 2005 8:39 pm

Re: BRU 3.0.01 Hangs on folder

Postby silverbullet » Mon Jan 16, 2017 3:38 am

No, it contains media files like mp3s, mp4s and jpg files
silverbullet
 
Posts: 2
Joined: Sun Jan 15, 2017 10:45 pm


Return to BRU Support