Bulk Rename Utility crashing

Post any Bulk Rename Utility support requirements here. Open to all registered users.

Bulk Rename Utility crashing

Postby SmileyJetson » Sat Nov 18, 2017 2:47 pm

When I try to select the folder that contains the files I want to rename, Bulk Rename Utility crashes. It freezes and the program shows as (Not Responding). The folder definitely exists and is accessible. Why is this happening?
SmileyJetson
 
Posts: 3
Joined: Sat Nov 18, 2017 2:38 pm


Re: Bulk Rename Utility crashing

Postby Junipadam » Sat Dec 09, 2017 2:14 am

I have the same issue. None of the topics you linked were able to solve the problem.

BRU crashes whenever I open any folder that contains even 1 JPEG it crashes. It also crashes when I drag JPEGs onto the window. Solution?
Junipadam
 
Posts: 1
Joined: Sat Dec 09, 2017 2:10 am

Re: Bulk Rename Utility crashing

Postby Admin » Mon Dec 11, 2017 11:16 am

Could you send the jpg file that crashes BRU to support please? thanks
Admin
Site Admin
 
Posts: 1704
Joined: Tue Mar 08, 2005 8:39 pm

Re: Bulk Rename Utility crashing

Postby SmileyJetson » Mon Feb 26, 2018 6:56 am

Okay, it appears that having a copied file - i.e. IMG_1000 (2) - crashes Bulk Rename Utility. When I removed the parentheses, BRU was able to pull up the files just fine. Is there any way to fix this on BRU, or will this have to be worked around? It seems like BRU hasn't been updated in a while?
SmileyJetson
 
Posts: 3
Joined: Sat Nov 18, 2017 2:38 pm

Re: Bulk Rename Utility crashing

Postby fallinto » Mon Feb 26, 2018 4:45 pm

I posted on the thread just below yours about similar issue but not because a file is a copy IMG_1000(2) .jpg

Turning off icon (display options>list>show icons)
Does that fix it? it did for me on two machines.

My crashing isn't because of date. It seems to happen on fresh pull of even a small amount of files from my camera.
fallinto
 
Posts: 2
Joined: Sat Feb 24, 2018 9:36 pm

Re: Bulk Rename Utility crashing

Postby SmileyJetson » Fri Mar 23, 2018 3:06 pm

fallinto wrote:I posted on the thread just below yours about similar issue but not because a file is a copy IMG_1000(2) .jpg

Turning off icon (display options>list>show icons)
Does that fix it? it did for me on two machines.

My crashing isn't because of date. It seems to happen on fresh pull of even a small amount of files from my camera.

This actually does the trick, thank you! I was having issues again and it wasn't related to a parenthesis problem. Following this did stop the crashing. Hopefully this is a permanent solution.
SmileyJetson
 
Posts: 3
Joined: Sat Nov 18, 2017 2:38 pm

Re: Bulk Rename Utility crashing

Postby Imagarino » Sat May 19, 2018 3:00 pm

fallinto wrote:Turning off icon (display options>list>show icons)
Does that fix it? it did for me on two machines.


This fixed it for me too. Using BRU 3.0.0.1 on Windows 10 64 bit. This was happening with some sets of files and not others and was causing me a lot of grief.

Many thanks for the suggestion fallinto !
Imagarino
 
Posts: 1
Joined: Sat May 19, 2018 2:53 pm

Re: Bulk Rename Utility crashing

Postby Admin » Mon May 21, 2018 2:05 am

Hi, would you be able to send us a sample of files that are causing the crash to support via e-mail? thanks
Admin
Site Admin
 
Posts: 1704
Joined: Tue Mar 08, 2005 8:39 pm

Re: Bulk Rename Utility crashing

Postby ckeiler » Sun Jun 10, 2018 7:11 pm

One of my machines stopped working. Disabling the icons allowed it to work again. One thing interesting though is that I am renaming files on a removable drive. Putting the removable drive on another machine worked fine with no issues with icons enabled. This problem all of a sudden developed. Thoughts?
ckeiler
 
Posts: 1
Joined: Sun Jun 10, 2018 7:05 pm

Re: Bulk Rename Utility crashing

Postby Admin » Tue Jun 12, 2018 12:30 am

Hi , is this happening on Win 10 ? Are both computers Win 10 ? thanks
Admin
Site Admin
 
Posts: 1704
Joined: Tue Mar 08, 2005 8:39 pm

Re: Bulk Rename Utility crashing

Postby GuyD » Wed Aug 15, 2018 3:35 pm

Hi,
I joined this forum today because I was looking for a solution to exactly the same crash situation.
I am on Win 10, BRU 64 bits release 3.0.0.1, with the program running from drive C: and the data files on drive D:
Turning off icons did work for me too.

Otherwise, great program !
GuyD
 
Posts: 2
Joined: Wed Aug 15, 2018 3:24 pm

Re: Bulk Rename Utility crashing

Postby Admin » Thu Aug 16, 2018 3:05 am

thanks, showing icons seems to be the issue on some Win 10 systems... would it crash on every folder? or just folders with images? thanks
Admin
Site Admin
 
Posts: 1704
Joined: Tue Mar 08, 2005 8:39 pm

Re: Bulk Rename Utility crashing

Postby Admin » Wed Aug 07, 2019 8:39 am

Fixed in version 3.1
Admin
Site Admin
 
Posts: 1704
Joined: Tue Mar 08, 2005 8:39 pm

Re: Bulk Rename Utility crashing

Postby GuyD » Tue Aug 13, 2019 11:05 pm

Hi, I had BRU crashing when I tried to open certain sub-directories with photos, even with 3.1. The reason was that some pictures had a wrong "Taken" date. They showed 01.01.01, but in reality it was set to 01.01.4501 (don't ask me why or how !).
Changing the Taken date to 01.01.2001 for these specific pictures in the folder that crashed BRU solved the problem.
It's easy to test: set the "Taken" date of ONE of the pictures in an existing folder to 01.01.3001(or higher) and BRU will crash when trying to access that folder.

Hope this is useful ...
GuyD
 
Posts: 2
Joined: Wed Aug 15, 2018 3:24 pm

Next

Return to BRU Support