I am a novice user so apologies in advance.
I have not used BRU since the regular automatic update to10.0.16299.2.0.0.256.48, (windows 10 Fall Creators Update). Now whenever I try to use BRU 64-bit the program crashes immediately it tries to scan a folder, any folder including the desk top. If I try to use the right-click context menu "Bulk Rename Here" in a folder with only one .jpg file the App crashes.
I have posted the information from the W10 reliability report in case this helps.
Any ideas please?
Source
Bulk Rename Utility 64-bit
Summary
Stopped working
Date
?9/?12/?2017 14:00
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Bulk Rename Utility\Bulk Rename Utility.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Bulk Rename Utility.exe
Application Version: 3.0.0.1
Application Timestamp: 56b292e5
Fault Module Name: Bulk Rename Utility.exe
Fault Module Version: 3.0.0.1
Fault Module Timestamp: 56b292e5
Exception Code: c0000005
Exception Offset: 0000000000095075
OS Version: 10.0.16299.2.0.0.256.48
Locale ID: 3081
Additional Information 1: 8f8f
Additional Information 2: 8f8ff3f2b40bff8ac2ae59853c0c54b2
Additional Information 3: 23e4
Additional Information 4: 23e48fadfd2290500606d8fb190f203a
Extra information about the problem
Bucket ID: f278c874968e344411ce3e2a429516fa (120489487063)