BRU Crashes when Scanning Folder

[therube]

Extraction of ID3/Exif data is optional.
If you disable that, does the issue subside?

If so, could you post somewhere a sample picture w/Exif that causes the issue.

[Scimitar1]

I've been getting the "Not Responding" thing for the last few weeks also and I just tried windows indexing fix but it didn't work either. Any ideas?

**EDIT** Turing off "show icons" in the display options fixed my problem. Don't know how it got changed in the first place but at least now it's fixed.

I confirm the above information regarding turning off show icons fixes the issue for Not Responding.

Thanks Jezza

[Jedakiah]

I had an extremely similar problem. Disabling icons did not work for me, even after rebooting. I found a different solution that might help some of you.

My issue was that BRU would hang for about 2 minutes anytime I would try to navigate to a certain media folder, or any of its subfolders. During this time BRU was unresponsive, but if you waited it would eventually navigate where you selected. I noticed that in the root media folder there was a 13gb .zip file that contained hundreds of thousands of files. The instant I deleted that .zip file BRU became snappy. I guess BRU was searching inside that zip file each time I tried to navigate to a subfolder. The zip file was always listed BRU's left hand navigation page, which must by why BRU was hung up by it.

[Admin]

Thanks, Jedakiah , are you using the latest BRU version 3 ?

[lipsinks]

I think I solved this problem. Yes BRU kept crashing on me every so often for no reason.
This has only happened though in windows 10. In windows 7 I never had a problem with it
crashing.

So I said what was I doing differently. Well in windows 7 the only way I could get to a
folder on my desktop in bru was to go to the left panel and first choose the system folder C,
then the user folder, then the actual user, then the desktop.

In window 10 many times you do not have to go through those steps you could just choose
this pc, then desktop. Well for some reason sometimes windows 10 will freeze up on you
trying to do it this way. So just do it the windows 7 way and it should work fine. hth

[Pancake86]

I had the same or a similar problem like Jedakiah described. Upon navigating to a certain folder BRU just froze. disabling displaying icons didn't work. Navigating to the parent folder works fine, but trying open any of the folders in this directory was practically impossible. Trying to expand the navigation tree there (clicking the plus on the parent folder) resulted in the same problem, and this seems to be the root of the problem in my case.

Like Jedakiah I had a large zip file. A few of them actually, all located in the parent folder. I moved the zip files to a seperate folder and could now open any of the folders in the parent folder without any problems. When a folder is opened, the navigation tree expands on the parent folder. I could also open the folder with the zip-files in it. However, clicking the plus sign on this folder (filled with zip-files) would once again freeze BRU.

Tested with 2.7.1.2 and 3.0.0.1

[Admin]

The issue is that BRU scans inside ZIP files too and if the zip files are very large they can freeze BRU. We will fix this in the new release.
We will also fix the icon issue on Win 10.

[therube]

Now, if ZIP is the issue, which I do not doubt, it doesn't necessarily seem to be consistently reproducible.
Are you aware of other factors that play in to actually getting a hang/crash?

-------

Oh, so opening said ZIP, UXP-PM28.1.0_Release.zip in this case, directly through Windows Explorer, causes WE to hang.
So by BRU using the same functionality (windows services) also hangs.
Even so, there is still something else figuring into the equation, I think.
As in if you point to a subdirectory of the directory that contains the ZIP, you still will hang?
So what, BRU scans the parents of tree your pointing to, even though they are immaterial to the directory wanted?
As in I paste in this path, C:\TMP\SEA\LeechFTP\VID, yet the ZIP resides in C:\TMP\SEA\LeechFTP\.

(When I ran into this my first two thoughts were non-ascii names & zip [based on the whatishangreport].)

-------

So, I've now run into this.

I've been able to duplicate this.
Though I've not yet figured out the cause?


A (partial) WhatIsHang report:

Code: Select all

Hang report for C:\DEV\RENAME\Bulk Rename Utility\Bulk Rename Utility.exe
Generated by using WhatIsHang on 03/11/2019 08:29:49 AM
Web site: http://www.nirsoft.net


Remarks:
* The program probably hangs because there is an infinite loop, very long loop, or recursive calls.


Strings found in the stack:
09/17/2018  23:25:38
ecma/GlobalObject/15.1-1-n.jsUT
es-ES_tradnl
C:\WLIB\LeechFTP\UXP-PM28.1.0_Release.zip
C:\DEV\RENAME\Bulk Rename Utility
08/26/2018  16:50:12
10/16/2018  18:15:34
ULE]+M³*
E:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.23403_none_2b180b30457f196c\


Modules found in the stack:
E:\Windows\system32\zipfldr.dll , Microsoft Corporation , Microsoft® Windows® Operating System, Compressed (zipped) Folders
E:\Windows\syswow64\SHELL32.dll , Microsoft Corporation , Microsoft® Windows® Operating System, Windows Shell Common Dll
E:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec86b8d6858ec0bc\COMCTL32.dll , Microsoft Corporation , Microsoft® Windows® Operating System, User Experience Controls Library
E:\Windows\syswow64\KERNELBASE.dll , Microsoft Corporation , Microsoft® Windows® Operating System, Windows NT BASE API Client DLL
E:\Windows\syswow64\ole32.dll , Microsoft Corporation , Microsoft® Windows® Operating System, Microsoft OLE for Windows
E:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.23403_none_2b180b30457f196c\comctl32.dll , Microsoft Corporation , Microsoft® Windows® Operating System, User Experience Controls Library
E:\Windows\syswow64\SHLWAPI.dll , Microsoft Corporation , Microsoft® Windows® Operating System, Shell Light-weight Utility Library

********************************************************************************
Snapshot number 1
********************************************************************************

ThreadID: 4180


Execute Address:
6FC8C2AB  zipfldr.dll+0xc2ab

Call Stack:
00184F00  6FC8C55C  zipfldr.dll+0xc55c
0018579C  6FC8C9DF  zipfldr.dll+0xc9df
001863C0  6FC8CC0D  zipfldr.dll+0xcc0d
001863DC  6FC92CFC  zipfldr.dll+0x12cfc
0018661C  6FC9310A  zipfldr.dll+0x1310a
00186634  757F0AC6  SHELL32.dll+0x90ac6
00186D00  0057082E  Bulk Rename Utility.exe+0x17082e
00186E68  005712C3  Bulk Rename Utility.exe+0x1712c3
001870D0  00570507  Bulk Rename Utility.exe+0x170507
00187118  005713EF  Bulk Rename Utility.exe+0x1713ef
00187344  0057E9DB  Bulk Rename Utility.exe+0x17e9db
00187384  0057EC63  Bulk Rename Utility.exe+0x17ec63
00187390  00A5F452  Bulk Rename Utility.exe+0x65f452
001873A8  00A5F254  Bulk Rename Utility.exe+0x65f254
001873D8  00A642F7  Bulk Rename Utility.exe+0x6642f7
00187400  00A64A36  Bulk Rename Utility.exe+0x664a36
0018741C  00A64432  Bulk Rename Utility.exe+0x664432
001874B8  00A633FF  Bulk Rename Utility.exe+0x6633ff
001874E4  00A6383F  Bulk Rename Utility.exe+0x66383f
001875A0  00A65269  Bulk Rename Utility.exe+0x665269
001875C0  00A5FEBD  Bulk Rename Utility.exe+0x65febd
00187630  00A6068D  Bulk Rename Utility.exe+0x66068d
00187650  764C62FA  USER32.dll!gapfnScSendMessage+0x332
0018767C  764C6D3A  USER32.dll!GetThreadDesktop+0xd7
001876F4  764C965E  USER32.dll!GetWindow+0x3f0
00187738  764C96C5  USER32.dll!SendMessageW+0x4c
0018775C  6FCE84E4  COMCTL32.dll!ImageList_Destroy+0x7f3
001877F4  6FCF7EEE  COMCTL32.dll+0x17eee
00187884  6FCF7E13  COMCTL32.dll+0x17e13
001878D8  6FCF2902  COMCTL32.dll+0x12902
0018792C  764C62FA  USER32.dll!gapfnScSendMessage+0x332
00187958  764C6D3A  USER32.dll!GetThreadDesktop+0xd7
001879D0  764D0D3F  USER32.dll!GetClientRect+0xc5
00187A08  764D0D65  USER32.dll!CallWindowProcW+0x1b
00187A28  00A614A2  Bulk Rename Utility.exe+0x6614a2
00187A48  00A65280  Bulk Rename Utility.exe+0x665280
00187A64  00A5FEBD  Bulk Rename Utility.exe+0x65febd
00187AD4  00A6068D  Bulk Rename Utility.exe+0x66068d
00187AF4  764C62FA  USER32.dll!gapfnScSendMessage+0x332
00187B20  764C6D3A  USER32.dll!GetThreadDesktop+0xd7
00187B98  764C965E  USER32.dll!GetWindow+0x3f0
00187BDC  764C96C5  USER32.dll!SendMessageW+0x4c
00187C00  00570D63  Bulk Rename Utility.exe+0x170d63
00188388  005708BB  Bulk Rename Utility.exe+0x1708bb
001883C4  0053DFA2  Bulk Rename Utility.exe+0x13dfa2
001883F8  00545401  Bulk Rename Utility.exe+0x145401
00188414  00A6515D  Bulk Rename Utility.exe+0x66515d
00188428  00A68DDF  Bulk Rename Utility.exe+0x668ddf
00188444  00A693AA  Bulk Rename Utility.exe+0x6693aa
00188450  00A68EB3  Bulk Rename Utility.exe+0x668eb3
0018845C  00A68E64  Bulk Rename Utility.exe+0x668e64
0018848C  00A6835D  Bulk Rename Utility.exe+0x66835d
001884A4  00A68488  Bulk Rename Utility.exe+0x668488
001884FC  0052EB88  Bulk Rename Utility.exe+0x12eb88
0018FF28  00C70E35  Bulk Rename Utility.exe+0x870e35
0018FF3C  00BFEFAF  Bulk Rename Utility.exe+0x7fefaf
0018FF88  7525343D  kernel32.dll!BaseThreadInitThunk+0x12
0018FF94  771B9832  ntdll.dll!RtlInitializeExceptionChain+0x63
0018FFD4  771B9805  ntdll.dll!RtlInitializeExceptionChain+0x36


Stack Data:
00184EEC  00000104
00184EF0  04D01CA0
00184EF4  00000000
00184EF8  00012BAF
00184EFC  04CC44E8
00184F00  0018579C
00184F04  6FC8C55C  zipfldr.dll+0xc55c
00184F08  00185590
00184F0C  00185388
00184F10  00000104
00184F14  04D01CA0
00184F18  00000000
00184F1C  04CC44E8
00184F20  00000000
00184F24  001855DA
00184F28  00000000
00184F2C  00000000
00184F30  00000000
00184F34  00000000
00184F38  00000000
00184F3C  00000000
00184F40  00000000
00184F44  00000000
00184F48  00000000
00184F4C  00000000
00184F50  00000000
00184F54  00000000
00184F58  00000000
00184F5C  00000000
00184F60  00000000
00184F64  00000000
00184F68  00000000
00184F6C  00000000
00184F70  00000000
00184F74  00000000
00184F78  00000000
00184F7C  00000000
00184F80  00000000
00184F84  00000000
00184F88  00000000
00184F8C  00000000
00184F90  00000000
00184F94  00000000
00184F98  00000000
00184F9C  00000000
00184FA0  00000000
00184FA4  00000000
00184FA8  00000000
00184FAC  00000000
00184FB0  00000000
00184FB4  00000000
00184FB8  00000000
00184FBC  00000000
00184FC0  00000000
00184FC4  00000000
00184FC8  00000000
00184FCC  00000000
00184FD0  00000000
00184FD4  00000000
00184FD8  00000000
00184FDC  00000000
00184FE0  00000000
00184FE4  00000000
00184FE8  00000000
00185014  6FC96BE5  zipfldr.dll+0x16be5
00185020  6FC96C10  zipfldr.dll+0x16c10
00185068  6FC968D1  zipfldr.dll+0x168d1
00185084  0057005C  Bulk Rename Utility.exe+0x17005c
00185088  0049004C  Bulk Rename Utility.exe+0x9004c
0018508C  005C0042  Bulk Rename Utility.exe+0x1c0042
00185090  0065004C  Bulk Rename Utility.exe+0x25004c
00185094  00630065  Bulk Rename Utility.exe+0x230065
00185098  00460068  Bulk Rename Utility.exe+0x60068
0018509C  00500054  Bulk Rename Utility.exe+0x100054
001850A0  0055005C  Bulk Rename Utility.exe+0x15005c
001850A4  00500058  Bulk Rename Utility.exe+0x100058
001850A8  0050002D  Bulk Rename Utility.exe+0x10002d
001850B8  005F0030  Bulk Rename Utility.exe+0x1f0030
001850BC  00650052  Bulk Rename Utility.exe+0x250052
001850C0  0065006C  Bulk Rename Utility.exe+0x25006c
001850C4  00730061  Bulk Rename Utility.exe+0x330061
001850CC  0069007A  Bulk Rename Utility.exe+0x29007a
00185224  08000000 => ecma/GlobalObject/15.1-1-n.jsUT
00185254  75253886  kernel32.dll!VerifyConsoleIoHandle+0x33a
00185264  75253893  kernel32.dll!VerifyConsoleIoHandle+0x347
001852F4  7575124C  KERNELBASE.dll!WaitForThreadpoolWorkCallbacks+0x99e
00185300  75746D34  KERNELBASE.dll!CompareStringEx+0x52
00185308  08000000 => ecma/GlobalObject/15.1-1-n.jsUT
00185328  75733087  KERNELBASE.dll!CompareStringW+0x38
00185344  7575124C  KERNELBASE.dll!WaitForThreadpoolWorkCallbacks+0x99e
00185354  7571AE1B  KERNELBASE.dll!lstrcmpW+0x1f
0018537C  6FC96CAC  zipfldr.dll+0x16cac
00185388  006C0066  Bulk Rename Utility.exe+0x2c0066
0018538C  0061006F  Bulk Rename Utility.exe+0x21006f
00185390  00730074  Bulk Rename Utility.exe+0x330074
00185394  004D0000  Bulk Rename Utility.exe+0xd0000
001853A4  0052005F  Bulk Rename Utility.exe+0x12005f
001853A8  006C0065  Bulk Rename Utility.exe+0x2c0065
001853AC  00610065  Bulk Rename Utility.exe+0x210065
001853B0  00650073  Bulk Rename Utility.exe+0x250073
001853B4  006C005C  Bulk Rename Utility.exe+0x2c005c
001853B8  00790061  Bulk Rename Utility.exe+0x390061
001853BC  0075006F  Bulk Rename Utility.exe+0x35006f
001853C0  005C0074  Bulk Rename Utility.exe+0x1c0074
001853C4  00650072  Bulk Rename Utility.exe+0x250072
001853C8  00740066  Bulk Rename Utility.exe+0x340066
001853CC  00730065  Bulk Rename Utility.exe+0x330065
001853D0  00730074  Bulk Rename Utility.exe+0x330074
001853D4  0066005C  Bulk Rename Utility.exe+0x26005c
001853D8  006F006C  Bulk Rename Utility.exe+0x2f006c
001853DC  00740061  Bulk Rename Utility.exe+0x340061
001853E0  005C0073  Bulk Rename Utility.exe+0x1c0073
001853E4  006C0066  Bulk Rename Utility.exe+0x2c0066
001853E8  0061006F  Bulk Rename Utility.exe+0x21006f
001853F0  006E0069  Bulk Rename Utility.exe+0x2e0069
001853F4  0072002D  Bulk Rename Utility.exe+0x32002d
001853F8  006C0074  Bulk Rename Utility.exe+0x2c0074
001853FC  0073002D  Bulk Rename Utility.exe+0x33002d
00185400  0072006C  Bulk Rename Utility.exe+0x32006c
0018540C  00740068  Bulk Rename Utility.exe+0x340068
00185410  006C006D  Bulk Rename Utility.exe+0x2c006d
00185590  00580055  Bulk Rename Utility.exe+0x180055
00185598  004D0050  Bulk Rename Utility.exe+0xd0050
001855A8  0052005F  Bulk Rename Utility.exe+0x12005f
001855AC  006C0065  Bulk Rename Utility.exe+0x2c0065
001855B0  00610065  Bulk Rename Utility.exe+0x210065
001855B4  00650073  Bulk Rename Utility.exe+0x250073
001855B8  006C002F  Bulk Rename Utility.exe+0x2c002f
001855BC  00790061  Bulk Rename Utility.exe+0x390061
001855C0  0075006F  Bulk Rename Utility.exe+0x35006f
001855C8  00650072  Bulk Rename Utility.exe+0x250072
001855CC  00740066  Bulk Rename Utility.exe+0x340066
001855D0  00730065  Bulk Rename Utility.exe+0x330065
001855D4  00730074  Bulk Rename Utility.exe+0x330074
001855DC  006F006C  Bulk Rename Utility.exe+0x2f006c
001855E0  00740061  Bulk Rename Utility.exe+0x340061
001855E8  005C0000  Bulk Rename Utility.exe+0x1c0000
001855EC  006C0066  Bulk Rename Utility.exe+0x2c0066
001855F0  0061006F  Bulk Rename Utility.exe+0x21006f
001855F8  006E0069  Bulk Rename Utility.exe+0x2e0069
001855FC  0072002D  Bulk Rename Utility.exe+0x32002d
00185600  006C0074  Bulk Rename Utility.exe+0x2c0074
00185604  0073002D  Bulk Rename Utility.exe+0x33002d
00185608  0072006C  Bulk Rename Utility.exe+0x32006c
00185614  00740068  Bulk Rename Utility.exe+0x340068
00185618  006C006D  Bulk Rename Utility.exe+0x2c006d
0018565C  771AE454  ntdll.dll!RtlInitUnicodeString+0x164
001856D8  771F4DCD  ntdll.dll!WinSqmSetIfMaxDWORD+0x31
001856E4  771AE454  ntdll.dll!RtlInitUnicodeString+0x164
001856E8  771AE1B2  ntdll.dll!RtlAllocateHeap+0xac
001856F4  752516D0  kernel32.dll!lstrlenW
0018574C  75731E55  KERNELBASE.dll!GetStringTypeW+0x64
00185754  752516D0  kernel32.dll!lstrlenW
00185764  764C8177  USER32.dll!CharNextW+0x26
00185780  6FC88947  zipfldr.dll+0x8947
001857A0  6FC8C9DF  zipfldr.dll+0xc9df
00185828  6FC968D1  zipfldr.dll+0x168d1
00185844  0057005C  Bulk Rename Utility.exe+0x17005c
00185848  0049004C  Bulk Rename Utility.exe+0x9004c
0018584C  005C0042  Bulk Rename Utility.exe+0x1c0042
00185850  0065004C  Bulk Rename Utility.exe+0x25004c
00185854  00630065  Bulk Rename Utility.exe+0x230065
00185858  00460068  Bulk Rename Utility.exe+0x60068
0018585C  00500054  Bulk Rename Utility.exe+0x100054
00185860  0055005C  Bulk Rename Utility.exe+0x15005c
00185864  00500058  Bulk Rename Utility.exe+0x100058
00185868  0050002D  Bulk Rename Utility.exe+0x10002d
00185878  005F0030  Bulk Rename Utility.exe+0x1f0030
0018587C  00650052  Bulk Rename Utility.exe+0x250052
00185880  0065006C  Bulk Rename Utility.exe+0x25006c
00185884  00730061  Bulk Rename Utility.exe+0x330061
0018588C  0069007A  Bulk Rename Utility.exe+0x29007a


Processor Registers:
EAX: 061CF4E0
EBX: 000123CC
ECX: E9782E28
EDX: 02020E23
ESI: 061C21C0
EDI: 7544A19B  SHLWAPI.dll!StrCmpIW
EBP: 00184F00
ESP: 00184EEC
EIP: 6FC8C2AB  zipfldr.dll+0xc2ab


Memory Data:
04D01CA0  EC 00 03 00 00 D8 05 00 21 02 00 00 00 00 00 00    ........!.......
04D01CB0  0D 01 00 00 00 00 00 00 08 00 00 00 E5 2F 56 A4    ............./V.
04D01CC0  00 00 01 00 30 00 39 00 2F 00 31 00 37 00 2F 00    ....0.9./.1.7./.


(I have full report, 200 KB .txt, if that would help.)

-------

Code: Select all

1 file, 380567740 bytes (363 MiB)

--
Path = UXP-PM28.1.0_Release.zip
Type = zip
Physical Size = 380567740
64-bit = +
Characteristics = Zip64

Everything is Ok

Folders: 12055
Files: 146536
Size:       1019591304
Compressed: 380567740


[Admin]

Fixed in version 3.1