BRU no longer launching / opening windows 10

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BRU no longer launching / opening windows 10

Postby sscott4609 » Fri Feb 25, 2022 5:14 am

BRU used to work, but now it will not open. I have attempted to uninstall and reinstall, restart the workstation, run as administrator. I can not get it to open anymore, reviewing the forums, it appears to be working for other people with different questions. I'm wondering what I might have done to cause it to stop, any suggestions are appreciated. Thank you.
sscott4609
 
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Joined: Fri Feb 25, 2022 5:10 am

Re: BRU no longer launching / opening windows 10

Postby therube » Fri Feb 25, 2022 5:17 pm

Do you think your antivirus is interfering?
What a/v are you using?
Are you able to temporarily disable your a/v?
Check its' logs & see if it might have actually deleted part of the program itself (& even on re-installation).
therube
 
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Joined: Mon Jan 18, 2016 6:23 pm

Re: BRU no longer launching / opening windows 10

Postby sscott4609 » Sat Feb 26, 2022 12:17 am

I did not try that initally, but I did just attempt it with no success. I am currently using Windows defender. turned off real time protection and attempted to reinstall, still unable to launch program.
sscott4609
 
Posts: 3
Joined: Fri Feb 25, 2022 5:10 am

Re: BRU no longer launching / opening windows 10

Postby sscott4609 » Sat Feb 26, 2022 1:11 am

Ok, I found the issue. I had to run the "Windows Store Apps" troubleshooter. I had an error on the UAC, it was able to fix it. then reinstall BRU "as administrator" and it appears to be working again. Thanks for the help.
sscott4609
 
Posts: 3
Joined: Fri Feb 25, 2022 5:10 am


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