Will Not Run in Win 8.1 x64

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Will Not Run in Win 8.1 x64

Postby VirtualPanther » Sun Feb 02, 2014 6:50 pm

Hello,
I have an unusual problem. I am very familiar with this little program and love using it. Have done so for several years now. I recently installed in on my re-formatted Win 8.1 x64 desktop. Ran fine until I rebooted. Now I can not get it to run at all. Doesn't matter if I use right-click or just try to run executable. Even tried running as admin straight from the installation folder. Uninstalled and reinstalled twice. No change. Any suggestions would be appreciated.
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Re: Will Not Run in Win 8.1 x64

Postby Syncaus » Tue Feb 04, 2014 5:36 am

Not so unusual. I also have the same problem. :evil:
I have also tried installing both 32 & 64 bit versions directly from the website but get the same error.
I am sure it is a Windows 8.1 issue as it worked fine under Windows 8.0.
Windows 8.1 is to be dropped but not until 2015.
This is a great application that I use in many ways. :D
I hope the problem signature below helps in some way.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Bulk Rename Utility.exe
Application Version: 2.7.1.2
Application Timestamp: 4c1db12a
Fault Module Name: SHELL32.dll
Fault Module Version: 6.3.9600.16474
Fault Module Timestamp: 52902a5b
Exception Code: c00000fd
Exception Offset: 00007875
OS Version: 6.3.9600.2.0.0.768.100
Locale ID: 3081
Additional Information 1: 7f39
Additional Information 2: 7f392d44555c054679f9cfe0c25acabd
Additional Information 3: a34b
Additional Information 4: a34b830284d650d342443fea67dbf3c1

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
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Re: Will Not Run in Win 8.1 x64

Postby Admin » Wed Feb 05, 2014 3:30 am

Hi, are you running the 64-bit version or the 32-bit of BRU ? thanks
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Re: Will Not Run in Win 8.1 x64

Postby VirtualPanther » Wed Feb 05, 2014 3:32 am

Admin wrote:Hi, are you running the 64-bit version or the 32-bit of BRU ? thanks

Windows 8.1 x64, with the 64-bit BRU.
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Re: Will Not Run in Win 8.1 x64

Postby Admin » Tue Feb 11, 2014 12:16 am

I tried BRU 64-bit on Windows 8.1 64-bit but it's not crashing on my machine.... mmmmmm :?
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Re: Will Not Run in Win 8.1 x64

Postby ploppythekangaroo » Wed Feb 19, 2014 11:31 pm

Same for me. I'm running the x64 portable version via Liberkey on windows 8.1.
If I start the exe, it shows up as a 'background process' in task manager and is using about 220Mb of memory under details. No matter what I do, it won't actually show up as an 'App', just seems to run as a background process.
Fingers crossed this can be solved as it's a great app for renaming TV shows and photos.
Cheers, pptk
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Re: Will Not Run in Win 8.1 x64

Postby ploppythekangaroo » Wed Feb 19, 2014 11:46 pm

Scratch that. I just installed the x64 'install' version (i.e. NOT portable) from the BRU.co.uk download page and it works fine.
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Re: Will Not Run in Win 8.1 x64

Postby ploppythekangaroo » Thu Feb 20, 2014 1:50 pm

Scratch that again - the installed version has stopped working now.
Concerning as I use this software a lot.
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Re: Will Not Run in Win 8.1 x64

Postby ploppythekangaroo » Thu Feb 20, 2014 5:35 pm

Update - it opens, but only about half and hour to an hour later! Very odd.
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Re: Will Not Run in Win 8.1 x64

Postby Admin » Fri Feb 21, 2014 1:57 am

See:

http://www.bulkrenameutility.co.uk/forum/viewtopic.php?f=4&t=2123
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Re: Will Not Run in Win 8.1 x64

Postby LtlTwister » Tue May 13, 2014 10:17 pm

Is anyone else still experiencing this issue like I am?? Have you found a solution or a workaround? I love this utility but will be forced to use something else if this isn't fixed SOON. It works fine on our Win 7 computers, but Windows 8.1 seems to hate it. :(
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Re: Will Not Run in Win 8.1 x64

Postby Admin » Mon Jun 23, 2014 9:25 am

Finally we think we found the issue that is causing this in Win 8.1 and we will be posting a new version this week. thanks
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Re: Will Not Run in Win 8.1 x64

Postby Admin » Tue Jun 24, 2014 8:13 am

Hi, this issue should be fixed in version 2.1.7.3 , which you can download from here:

32-bit : http://bulkrenameutility.co.uk/Downloads/2.7.1.3/BRU_Setup_WinNTx86.exe
64-bit : http://bulkrenameutility.co.uk/Downloads/2.7.1.3/BRU_Setup_WinNTx64.exe
No-Installer files: http://bulkrenameutility.co.uk/Downloads/2.7.1.3/BRU_NoInstall.zip

thanks
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Re: Will Not Run in Win 8.1 x64

Postby dbcole » Mon Aug 04, 2014 11:16 am

I recently installed 2.7.1.3 via BRU_Setup_WinNTx64.exe. I am running Win 8.1. I can start up BRU just fine, but no matter what folder I navigate to, BRU refuses to load and display a files list. What am I doing wrong? What diagnostic information do you need?

Thanks,
Dave Cole
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Re: Will Not Run in Win 8.1 x64

Postby ikzelf » Sun Jul 12, 2015 11:24 am

Same here under Windows 7 x64 !

X86 versions (install & portable) work OK in Windows 7 x64
x64 versions do not work at all - the program simply stops working once I select a folder to work with
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