Bulk Rename Utility crashing

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Bulk Rename Utility crashing

Postby SmileyJetson » Sat Nov 18, 2017 2:47 pm

When I try to select the folder that contains the files I want to rename, Bulk Rename Utility crashes. It freezes and the program shows as (Not Responding). The folder definitely exists and is accessible. Why is this happening?
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Re: Bulk Rename Utility crashing

Postby Junipadam » Sat Dec 09, 2017 2:14 am

I have the same issue. None of the topics you linked were able to solve the problem.

BRU crashes whenever I open any folder that contains even 1 JPEG it crashes. It also crashes when I drag JPEGs onto the window. Solution?
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Re: Bulk Rename Utility crashing

Postby Admin » Mon Dec 11, 2017 11:16 am

Could you send the jpg file that crashes BRU to support please? thanks
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Re: Bulk Rename Utility crashing

Postby SmileyJetson » Mon Feb 26, 2018 6:56 am

Okay, it appears that having a copied file - i.e. IMG_1000 (2) - crashes Bulk Rename Utility. When I removed the parentheses, BRU was able to pull up the files just fine. Is there any way to fix this on BRU, or will this have to be worked around? It seems like BRU hasn't been updated in a while?
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Re: Bulk Rename Utility crashing

Postby fallinto » Mon Feb 26, 2018 4:45 pm

I posted on the thread just below yours about similar issue but not because a file is a copy IMG_1000(2) .jpg

Turning off icon (display options>list>show icons)
Does that fix it? it did for me on two machines.

My crashing isn't because of date. It seems to happen on fresh pull of even a small amount of files from my camera.
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Re: Bulk Rename Utility crashing

Postby SmileyJetson » Fri Mar 23, 2018 3:06 pm

fallinto wrote:I posted on the thread just below yours about similar issue but not because a file is a copy IMG_1000(2) .jpg

Turning off icon (display options>list>show icons)
Does that fix it? it did for me on two machines.

My crashing isn't because of date. It seems to happen on fresh pull of even a small amount of files from my camera.

This actually does the trick, thank you! I was having issues again and it wasn't related to a parenthesis problem. Following this did stop the crashing. Hopefully this is a permanent solution.
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Re: Bulk Rename Utility crashing

Postby Imagarino » Sat May 19, 2018 3:00 pm

fallinto wrote:Turning off icon (display options>list>show icons)
Does that fix it? it did for me on two machines.


This fixed it for me too. Using BRU 3.0.0.1 on Windows 10 64 bit. This was happening with some sets of files and not others and was causing me a lot of grief.

Many thanks for the suggestion fallinto !
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Re: Bulk Rename Utility crashing

Postby Admin » Mon May 21, 2018 2:05 am

Hi, would you be able to send us a sample of files that are causing the crash to support via e-mail? thanks
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Re: Bulk Rename Utility crashing

Postby ckeiler » Sun Jun 10, 2018 7:11 pm

One of my machines stopped working. Disabling the icons allowed it to work again. One thing interesting though is that I am renaming files on a removable drive. Putting the removable drive on another machine worked fine with no issues with icons enabled. This problem all of a sudden developed. Thoughts?
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Re: Bulk Rename Utility crashing

Postby Admin » Tue Jun 12, 2018 12:30 am

Hi , is this happening on Win 10 ? Are both computers Win 10 ? thanks
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